Week 7 role plays

Role Plays

Drawing from what we have learned/read/tried over the past seven weeks of Demonstrating Interpersonal Skills:

a)      Identify and interpret interpersonal communication cues

b)      Identify and interpret non-verbal communication cues

The role plays chosen for today are:

1.       Job interview

2.       Buying a bus ticket from a customer service officer

3.       Shopping for an engagement ring with partner

4.       Reporting a stolen car at the police station

Verbal cues

1.       Tone of voice

2.       Pitch & volume

3.       Speed

4.       Emphasis

How you ‘say It’ is what counts!

Non-verbal cues

1.      Posture

2.      Gesture

3.      Facial expression

4.      Space invasion

5.      Dress